Electronic Information-Based Citizen Population Administration Management System Innovation in DKI Jakarta Population and Civil Registration Service Applications

Inovasi Sistem Manajemen Administrasi Kependudukan Warga Berbasis Infomasi Elektronik Pada Aplikasi Pelayanan Dinas Kependudukan dan Pencatatan Sipil DKI Jakarta

  • Iqbal Aidar Idrus Department of Ilmu Administrasi Publik, Universitas 17 Agustus 1945 Jakarta
  • Ummi Zakiyah Department of Ilmu Pemerintahan, Universitas 17 Agustus 1945 Jakarta
Keywords: Application, Information, Inovation, Public Service

Abstract

The Provincial Government of DKI Jakarta provides the application of the Electronic Information-Based Population Administration Management System (Si Mas Gesit) to make it easier for the public to obtain the necessary information about the management of the population administration. As for this research aims to; 1) Identify the provision of public service information in the innovation of local government in the form of website applications and 2) Analyze how to optimize the application utilization of The Administrative Management System of Population Based Electronic Information (Si Mas Nimble). The research method used is qualitative. The analytical techniques used are qualitatively descriptive. The results showed that si Mas Gesit application there are six services that can be submitted by the community. Among others, the management of KTP-El, Kertu Child Identity (KIA), Family Card (KK), Moving In DKI, Moving Come Outside DKI, and Moving Come In DKI. And this application has mail governance features, daily service archive information at the village service counter that is managed and stored digitally with barcode security system. Utilization of Si Mas Nimble Application through system monitoring shows good utilization. In addition, it is necessary to optimize the utilization of applications by the public at large. The strategy of introduction and socialization of Si Mas Gesit Application is necessary and developed to facilitate the community in obtaining its population documents digitally.

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Author Biographies

Iqbal Aidar Idrus, Department of Ilmu Administrasi Publik, Universitas 17 Agustus 1945 Jakarta

completed his Masters in Government Science, Universitas Muhammadiyah Yogyakarta in 2016. The author is also studying for doctoral degree at Universitas Brawijaya. Currently, The Author is a lecturer at the Department of Ilmu Administrasi Publik, Universitas 17 August 1945 Jakarta.

Ummi Zakiyah, Department of Ilmu Pemerintahan, Universitas 17 Agustus 1945 Jakarta

completed his Masters in Government Science, Universitas Muhammadiyah Yogyakarta in 2016. Currently, The Author is a lecturer at the Department of Ilmu Pemerintahan, Universitas 17 August 1945 Jakarta.

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Published
2022-01-31
How to Cite
Idrus, I., & Zakiyah, U. (2022). Electronic Information-Based Citizen Population Administration Management System Innovation in DKI Jakarta Population and Civil Registration Service Applications. Journal of Political Issues, 3(2), 77-85. https://doi.org/10.33019/jpi.v3i2.69